WE'RE HERE TO HELP

Our goal is to provide you with the highest level of client service possible. We have Client Care Specialists available to assist with parts ordering, technical support at no charge, factory start-ups and technical training.

2021 HOLIDAY HOURS

Cambridge Air Solutions will be closed from 12/27/21, re-opening Monday 1/3/22 in observance of the Christmas holiday.  Realizing that our contractor community may still require service during this time, we have arranged for limited business hours for our parts and service staff for 12/28/21 – 12/30/21 to assist with these needs. The best way to engage with our parts department is by using our parts website.   

For other inquiries, please email cei_service@cambridgeair.com or call 888-976-4451.

CALL US

(888) 976-4451

ORDER A PART ONLINE

https://parts.cambridgeair.com/
You can now access the online store 24/7! You can easily register your account here. **If you need help determining which part you need, please contact the service team first at 888-976-4451 or cei_service@cambridgeair.com** If you are eligible for a contractor discount, please email jdean@cambridgeair.com​ before ordering online to get set up to receive your discount.

TECHNICAL PHONE SUPPORT

(888) 976-4451 
We can answer your questions on start-ups, maintenance and help you troubleshoot any issues you may be experiencing. Our experienced specialists are available from 7 am - 5 pm CST.

FACTORY START - UP

Scheduling a factory start-up with one of our experienced technicians will provide:

  • Overall inspection of the installation
  • Verification of the gas supply
  • Verification of the electrical configuration
  • Implemention of the gas pressure settings
  • Calibration of the discharge temps
  • Set up and testing of the remote control station
  • Personal hands-on training while on site

TECHNICAL TRAINING

Through webinars and on-site training at either Cambridge or your facility, we are available to cater your personalized training needs. Training is available for all heater series. Training can include Cambridge product installation options, component descriptions, troubleshooting, control systems education and maintenance. Please contact Mike Bess to set up a custom training session.

 

NOT SURE WHERE TO START? TALK TO A CAMBRIDGE SPECIALIST.

Our Customer Success Representative, Thomas Little, can help determine the best path forward for your commercial or industrial HVAC needs. You can either call (888) 919-1887 or fill out the form below.

FIND YOUR CAMBRIDGE REPRESENTATIVE

Our easy-to-use webtool will help you find your Cambridge Manufacturer Representative based on your zip code. Click the button below to access the tool.

Find-A-Rep Tool

LOCATIONS

760 Long Road Crossing Drive, Chesterfield, MO 63005

101 Interstate Dr, #1290, Wentzville, MO 63385