Visit our online store to order parts 24/7: https://parts.cambridgeair.com

If do you do not know your part number, please contact the service team first at (888) 976 - 4451 or support@cambridgeair.com. If you are eligible for a contractor discount, please email jdean@cambridgeair.com to get set up to receive your discount!


If you have a question about which part is needed for your unit, most of the parts by unit can be found on this page of the Cambridge Parts Store. If you need additional help, email our service team.

After Your Start-Up

After start-up, please complete and fax this checklist to the Cambridge Customer Service Group. Receipt of a completed checklist will extend the start date for your warranty period to the date of the new start-up, but not exceed six months from date of shipment.

Schedule Cambridge Service Training

In order to serve you best we have three different training options available to meet your needs. The types of training and the associated fees are:

  • Webinar - Virtual web based training- FREE
  • Onsite - We travel to your location - You cover the cost of airfare, hotel and meals for the Cambridge trainer. If the training is combined with a factory startup project the training can be included with the startup to offset travel costs.
  • Cambridge Factory - We train you at our facility in St. Louis, MO - You cover airfare and hotel for your employees.

Please complete all the information below including the type of training, the preferred date and time, as well as your contact information. Once we receive your information the Cambridge Customer Service group will contact you to set up your training.