At Cambridge we behave with unconditional love and high expectations while demonstrating care, courage, integrity and respect.  It isn’t always easy and sometimes can seem downright confusing!  As our CEO, John Kramer Jr., often reminds us – it is a journey and not a destination.  In my role as Human Resources Director I was curious what my department could do to help clarify what unconditional love and high expectations really means.  Enter the Dale Carnegie course.